Sympheny is web-based software from Urban Sympheny AG for modelling and optimising multi-energy systems. Engineers, energy planners, utilities and municipalities build a digital twin of a site or district, using GIS data, hourly demand profiles and tariffs. The optimisation compares technology and supply options across electricity, heating, cooling, gas, solar and storage on cost and CO₂. The software is delivered by subscription through the browser.
Urban Sympheny AG is headquartered in Winterthur, Switzerland. Switzerland is not an EU member state but an EFTA country with an EU adequacy decision. According to its sub-processor list, the platform runs on Microsoft Azure (Switzerland North and West Europe) and Amazon Web Services (Stockholm), so in Switzerland and the EU. Both providers are US companies, which can matter for US laws such as the CLOUD Act. The privacy policy cites the GDPR and the Swiss nDSG, with Sympheny acting as processor. The pages consulted say nothing about ownership or a parent company.