Syniverse provides telecommunications technology and cloud services to mobile network operators, messaging providers and enterprises. Its portfolio covers A2P messaging and communications platform as a service (CPaaS), IPX connections for roaming and interconnection, roaming clearing and settlement, fraud prevention, mobile identity and authentication, and private networks. Customers use these services through the company's network and platforms.
Syniverse is headquartered in Tampa, Florida, in the United States. It is primarily owned by Carlyle Group and Twilio, with Twilio holding a minority stake. The Carlyle Group was founded in Washington, D.C. US ownership places the company within the reach of US law. Hosting locations and privacy commitments are matters for the contract with the company. A European organisation that routes SMS or roaming traffic through Syniverse is dealing with a provider not established in the EU, and processing and transfer terms should be agreed directly with the company.