VoiSmart offers cloud-based business telephony for Italian companies, built around a virtual PBX (centralino VoIP) that can be integrated with other business tools. The public pages describe a cloud telephone exchange and a voicebot for handling large call volumes. The service is delivered as software as a service over the internet, and the website shows an ISO 27001 certification badge.
VoiSmart S.r.l. has its registered office in Milan, Italy, and is the data controller for its own website. Its privacy notice names the German provider Hetzner Online GmbH as a hosting processor but does not state where the data centres are located. The same notice says that some third parties, notably Google, may process data outside the European Economic Area, in particular in the United States, relying on the EU-U.S. Data Privacy Framework or standard contractual clauses. The company's ownership is not stated on the public pages, so buyers should confirm the hosting location and sub-processors in the contract.