Aurora SendCloud is a software-as-a-service platform for email delivery, for companies. Its products include an Email API for transactional and user-triggered messages, email marketing for campaigns, delivery monitoring, and analytics for opens, clicks, unsubscribes and complaints. It also offers BIMI support, an AI email editor with an editor API, and an omni-channel range with an SMS API and WhatsApp marketing. The service is delivered as a hosted platform.
Aurora SendCloud is operated by Wuhan SendCloud Technology Co., Ltd., a Chinese company. In 2022 the Nasdaq-listed Chinese group Aurora Mobile acquired a majority equity interest in it, and the company now describes itself as an Aurora Mobile subsidiary. Its website lists an office address in Hong Kong. The sources consulted do not state where customer data is stored or whether a European hosting option exists. For a European organisation, the Chinese ownership and the unspecified data location are the main points to clarify, for example in a data processing agreement, before sending personal data. The service is not open source.