Axcient provides business continuity and disaster recovery (BCDR) software aimed at managed service providers (MSPs) who run backup and recovery for their customers. Its products include x360Recover for servers and endpoints, with or without hardware, Direct-to-Cloud and an Azure variant, x360Cloud for backing up Microsoft 365 and Google Workspace, and x360Sync for file sync and sharing. Backups are immutable and delivered as a cloud service with an optional appliance.
Axcient is based in Denver, Colorado, United States. It has been acquired by ConnectWise, a US company owned by Thoma Bravo, so the parent is likewise subject to US law such as the CLOUD Act. The privacy policy states that disaster recovery copies of customer data may be geographically distributed across jurisdictions, including the United States, and does not name an EU storage location. European organisations should therefore ask the vendor where their backups are stored.