BigCommerce is a SaaS e-commerce platform for B2C and B2B brands. It covers storefront design, checkout, payments, inventory, shipping, promotions and multi-storefront international selling, with AI-assisted features and integrations. Merchants run their store on a hosted plan rather than installed software, and partners can resell the platform as commerce-as-a-service.
BigCommerce is headquartered in Austin, Texas, and listed on the Nasdaq. No controlling shareholder is named in the sources used. The group also appears as Commerce.com. The sub-processor list names Amazon as the hosting provider for customer and catalogue data, with the location given as the United States, while Google hosts infrastructure in the United States, Germany or Australia. For a European organisation, US law is the vendor's legal framework, so an EU hosting location and encryption-key management deserve separate attention.