CareCloud provides cloud-based software and services for medical practices: electronic health records, practice management, revenue cycle management, patient experience and telehealth, complemented by medical coding, transcription, credentialing and remote patient monitoring. It also offers AI tools, such as cirrusAI for clinical documentation and stratusAI for front-desk tasks, and recently acquired Medsphere to extend into hospital IT.
CareCloud, Inc. is headquartered in Somerset, New Jersey, and listed on Nasdaq. Its privacy policy names no data storage location and contains no specific GDPR statement, so US storage and US law should be assumed. Health data is a special category of personal data under the GDPR. A European healthcare organisation considering CareCloud should therefore obtain a data processing agreement, a transfer mechanism and the hosting location in writing beforehand.