eClinicalWorks is a cloud-based electronic health record and practice management software for medical practices and healthcare organisations. Its offering covers electronic health records, revenue cycle management, telehealth, patient engagement and value-based care, delivered through the eClinicalWorks Cloud. The company describes its EHR as AI-powered.
eClinicalWorks is a privately held US company. Its website says it answers to customers rather than shareholders. The eClinicalWorks Cloud runs on Microsoft Azure, which the company describes as using data centres in several US regions, with each client database replicated to a failover site in another region and separate backups. The website names no hosting location outside the United States and contains no GDPR statement. For a European organisation the main points are US jurisdiction, dependence on a US cloud provider and the absence of an EU hosting option. No open-source or self-hosted option is described.