FileHold is document management software with features for fast search, automated workflows, role-based access, audit and compliance tools, electronic forms and document scanning. The vendor offers cloud, on-premises and hybrid use. In FileHold Cloud the software runs on Microsoft Azure, in a data centre in the country the customer chooses; the service is a per-user subscription that includes hosting, backups and upgrades. Organisations can also run FileHold themselves, on their own server or with a third-party provider such as AWS.
Since 31 December 2024, FileHold has been owned by KeyMark Inc., a US company, through the entity FileHold Systems ULC. For European organisations this US ownership is a CLOUD Act signal, even if the data sits in a European Azure data centre. With a self-managed installation you decide the location and the infrastructure yourself. The software is proprietary and not open source.