freenet Mail is a free webmail service from freenet, a German telecommunications provider. It is aimed at private users who want an e-mail address alongside a mobile or internet contract. The mailbox is reached through a web interface on the group's mail portal. The service sits within the freenet brand family, which also includes klarmobil.de and the group's mobile and internet offers.
The mailboxes are operated by freenet DLS GmbH, which has its registered seat in Büdelsdorf, Germany; the imprint names the Bundesnetzagentur as supervisory authority. Because the operator is established in Germany, the service falls under German and European law. Organisations that want to use the service for business should ask the provider for the storage location of mailboxes and for a data processing agreement. For a European organisation, the contractual safeguards and the location of processing matter as much as the provider's seat.