HCL BigFix is an endpoint management platform for securing, managing and remediating devices across servers, laptops, mobile and frontline devices. According to HCL, the portfolio covers inventory, compliance, lifecycle management, remediation, service management and SaaS management, supports a large number of operating systems and includes coverage for air-gapped environments. HCL also offers BigFix SaaS Remediate, a multi-tenant service managed by HCL and aimed at mid-market teams. The vendor's page does not explicitly describe other deployment models.
BigFix was acquired by HCL Technologies from IBM in 2019 and now sits in HCLSoftware, the software division of HCLTech, which is headquartered in Noida, India. The parent is therefore Indian rather than American or European. The vendor does not state in which regions the SaaS service hosts customer data, so organisations with data-residency requirements should ask for the hosting location, sub-processors and transfer terms.