Jitterbit is an integration and automation vendor whose Harmony platform combines low-code integration, orchestration, automation and application development. Its products include Jitterbit iPaaS, API Manager and App Builder, alongside EDI and other components. Organisations use it to connect cloud applications and on-premises systems and to expose APIs. Processing runs on agents. Cloud agents are managed by Jitterbit on its own infrastructure, while private agents are installed and managed by the customer on its own cloud or physical infrastructure and are a licensable addition to a Harmony subscription.
Jitterbit is a US company based in Alameda, California, and is backed by the private equity firm Audax. Harmony runs in three regions, North America, EMEA and APAC, and the region belongs to the organisation rather than to a user. Because the vendor is US-based, European organisations should consider US legal reach, including the CLOUD Act, and may use private agents to keep processing on infrastructure they control.