Xperience by Kentico is the digital experience platform of Kentico Software, designed for organisations that run websites, portals and digital customer journeys. The platform can be taken as a fully managed SaaS service or installed on-premise on the organisation's own infrastructure. The choice between these two hosting models rests with the customer.
Kentico Software is headquartered in Brno, Czech Republic. Its privacy policy names several group companies that may act as controller, including Kentico Software s.r.o. in Brno. According to that policy, personal data may be transferred outside the European Union, with the EU-U.S. Data Privacy Framework and European Commission standard contractual clauses cited as safeguards. The data locations for the SaaS service are described on a separate page, so customers should request them in writing before choosing SaaS. With an on-premise installation, the organisation itself decides where its data is stored.