Knock is a notification platform for product teams that sends transactional and marketing messages through email, SMS, push, chat, in-app and webhook channels. Developers define workflows and recipient preferences in the Knock service and trigger them through an API and SDKs. The service is delivered as hosted SaaS, so customers install no software. The company publishes its client SDKs on GitHub, while the platform itself is not described as open source.
Knock Labs, Inc. is based in New York, United States. Its data processing addendum covers processing under the GDPR and includes standard contractual clauses for international transfers. The sub-processor list places all named providers in the United States, including Amazon Web Services for hosting, and also names AI model providers. The vendor's materials do not mention an EU data region, so a European organisation should assume that customer data is processed in the US and assess the transfers accordingly.