Level is a remote monitoring and management (RMM) platform. IT departments, MSPs and DevOps teams use it to manage devices: patch management, scripting, automation, inventory, monitoring with alerts, remote control and integrations, plus a command-line interface. Level targets sectors including healthcare, education, public sector and IoT. The management console is delivered as a cloud service; an agent runs on the managed devices.
Level is a product of Level Software, Inc. in Asheville, North Carolina, and falls under US jurisdiction, including the CLOUD Act. According to its privacy policy, the products operate in the United States and data from users in the EU is transferred there on the basis of standard contractual clauses. The primary backend is hosted by Advanced Data in Asheville; infrastructure at Vultr and Hetzner is located in the United States. Data processing addenda are available on request. No EU hosting option is mentioned, and the console cannot be self-hosted.