Lucid is a visual collaboration suite from Lucid Software Inc. It consists of Lucidchart, a diagramming product for flowcharts and other diagrams, and Lucidspark, a virtual whiteboard for brainstorming and planning together. Both run as web-based software-as-a-service in the browser, for teams that want to draw, discuss and document processes, systems and ideas collaboratively.
Lucid is a US company and its services are hosted on Amazon Web Services. By default, customer data is stored in the United States, in Virginia with a backup in Ohio. Enterprise accounts can instead choose an EU region, where data at rest is stored in Germany with a backup in Ireland, or an Australian region; each account uses one region, arranged through Lucid sales. Lucid is not open source. Even with EU storage the provider remains a US company, so a European organisation should assess US jurisdiction, including the CLOUD Act, alongside the data location.