KSL Suite is software from NAELAN for customer communication management (CCM) and document production. It automatically composes personalised documents and messages, in batch, on demand or interactively, and manages templates and forms centrally. The same publisher offers KSL Proposal Manager for quotes and tender responses and KSL Contract Manager for contract management. The software is available as SaaS, for installation on your own servers (on-premise) or from Salesforce, and targets banking, insurance, telecoms, public services and healthcare, among others.
NAELAN is a French company in Saint-Didier-au-Mont-d'Or near Lyon; no foreign owner is mentioned. The website gives no hosting location for the SaaS variant, and the privacy policy covers only the website. For the SaaS service, therefore, ask about the location of the data and the processors; with installation on your own servers the data stays in your own environment.