NinjaOne is a unified IT operations platform for IT teams and managed service providers. It combines endpoint management, autonomous patch management, vulnerability management, endpoint security, backup of devices and SaaS environments (including Microsoft 365 and Google Workspace), remote access, a service desk with ticketing, documentation, IT asset management and mobile device management for Android and Apple. It integrates with CrowdStrike, Microsoft Intune, SentinelOne and ServiceNow. NinjaOne was designed for the cloud and runs on Amazon Web Services.
NinjaOne is headquartered in Austin, Texas, in the United States, and has a German affiliate, NinjaOne GmbH. According to its sub-processor list, Amazon Web Services provides hosting in the USA, Canada, Germany and Australia, and Google Cloud in the USA and an EU multi-region; the processing location may vary by customer location and service. The sources do not show whether a customer can require EU-only hosting. As a US company, NinjaOne is subject to US jurisdiction. The platform is not open source; the hosting region should be fixed in the data processing agreement.