Oracle Responsys, called Oracle Responsys Campaign Management in its documentation, is Oracle's B2C marketing platform. According to Oracle, marketers use it to build audiences from disparate data sources and to deliver personalised messages in near real time, with experiences that span devices, channels and lifecycle stages. Oracle names email, SMS, mobile push and web push as channels, with a dedicated web push app and mobile documentation. It is a cloud service updated regularly; Responsys Express is a separate offering. Oracle Eloqua is the B2B counterpart in the same marketing portfolio.
Oracle Corporation is headquartered in Austin, Texas, United States, so US legislation such as the CLOUD Act can apply. Oracle publishes no data-centre regions for Responsys; accounts run on numbered systems (Interact 2, 5, 8 or 9) without a published mapping to a region. A European organisation should therefore have the storage location confirmed in writing before buying. The software is proprietary.