PuzzleData is a process intelligence company based in Seoul, South Korea. Its main product, ProDiscovery, is a process mining platform that analyses event logs from business systems, builds BPMN process models, and offers dashboards, simulation and process monitoring. The company also offers ProESGNet for ESG and emissions data and ProGovernance for governance compliance.
According to a trade publication, ProDiscovery can be deployed in public or private cloud environments, or on-premise, the latter for customers with strict confidentiality requirements. The vendor's website does not state where customer data is hosted. PuzzleData is a South Korean company outside the EU. For a European organisation, it matters whether the on-premise or private-cloud variant can run in its own environment or in an EU environment, and which data transfer terms apply.