Pyramid Analytics is a decision intelligence platform for governed self-service analytics. Organisations can deploy it in a private cloud, on-premises, in a hybrid setup, or use a version hosted by the vendor. The company's website lists Amsterdam as its headquarters and an office in Ramat Gan, Israel. The platform is aimed at business users who want AI-driven analysis without involving a data team for every question.
The company's website announces that ServiceNow has acquired Pyramid Analytics. ServiceNow is headquartered in Santa Clara, California, so US jurisdiction and the CLOUD Act would apply to the group. Investors named on the company website include HIG Capital and Sequoia Capital. The website does not say where customer data is hosted, which legal entity signs customer contracts, or whether a data processing agreement with GDPR terms is available. European organisations should clarify these points, particularly for the vendor-hosted option, before storing personal data on the platform.