Resy is a restaurant reservation platform. Diners book tables through resy.com and the app, while restaurants use Resy as an operating system for reservations, guest profiles, waitlists, events, prepayments and analytics, with integrations to point-of-sale, CRM and reporting systems. Since American Express's acquisition of Tock, that platform has been part of the Resy network. The service is delivered as software-as-a-service through the web and mobile apps.
Resy is a US service, operated by Resy Network, Inc. in New York and owned by American Express since 2019. The vendor's public pages do not say where guest and restaurant data is hosted and do not mention the GDPR. European restaurants that want to process guest personal data in the system should therefore ask for a data processing agreement, the hosting location and the transfer safeguards. US jurisdiction, including the CLOUD Act, applies.