Agendize is a French omnichannel appointment-booking and customer-engagement platform aimed at large, multi-site organisations. It centralises availability and assigns appointments to the right staff member using rules based on availability, skills, location, language, workload and travel time. Customers can book through websites, email, SMS, social networks, kiosks and advisor interfaces. Real-time dashboards show attendance and team performance, and a REST API and webhooks connect to CRMs, ERPs, Microsoft 365, Google Workspace, Exchange and single sign-on. Further modules cover engagement, loyalty, queue management, a store locator and forms. The vendor also offers Model Context Protocol support for AI agents.
Agendize presents itself as made in France with sovereign hosting. Delivery options are shared SaaS hosted in France, dedicated hosting, or installation on the customer's own servers. The vendor states that data is hosted on servers recognised for French health data hosting (HDS), that its information security management system is ISO 27001 certified, and that it complies with the GDPR. The software is not open source.