Doctena is an online service where patients can find a practitioner, choose an available time slot and book an appointment. It is active in Switzerland and reached through the Swiss website doctena.ch. The service is aimed at people looking for a medical appointment and works as an online platform.
The legal notice names the operating company as Doctena S.A., a Luxembourg société anonyme with its registered office in Luxembourg, so the company is established in the EU. Its named data protection officer is a Berlin-based compliance firm. The sources consulted do not state where appointment data is hosted, and the platform is not open source. Because appointment bookings can reveal health information, patients and health providers should review the hosting location, sub-processors and the data protection notice before relying on the service.