Hostelworld is an online booking platform for hostels and budget accommodation, used by travellers to search, compare and reserve beds and rooms. The service also includes city and hostel chat, event listings and Linkups for meeting other travellers. It is delivered through a website and mobile apps, and Hostelworld describes itself as an online travel agent focused on the hostel market.
The operating company is Hostelworld.com Limited, an Irish company with a postal address in Dublin, which acts as controller of personal data on the platform. It belongs to the Hostelworld Group, whose parent, Hostelworld Group PLC, is publicly listed; the sources consulted did not identify a controlling shareholder. Customer data is hosted on Google Cloud, but the hosting region is not stated, and the privacy notice discloses transfers to the United States, China and Australia. The software is proprietary and not open source, so European users and accommodation providers should weigh these transfers outside the EU.