Bookio is an online booking system for service businesses, including beauty and wellness, healthcare, restaurants, sport and fitness, and consulting. Customers can book around the clock through the business's own website, Instagram or Google. The system sends confirmations and reminders by email and SMS, handles online payments, deposits and gift vouchers, manages calendars and user roles, and reports on bookings, occupancy and revenue. It connects to Google and iPhone calendars and offers an API and, according to the vendor, more than 100 integrations. Bookio is delivered as a cloud service (SaaS).
Bookio is operated by Bookio Holding, s. r. o. in Bratislava, Slovakia, and no foreign parent company is mentioned. The vendor states that all data is continuously backed up to three geographically separate servers and describes the system as GDPR compliant, but it does not publish where those servers are located. The software is not open source. A European organisation should ask for the hosting location and a data processing agreement before storing personal data of customers or patients in it.