SAP SuccessFactors is cloud software for human capital management (HR), delivered as software as a service. The suite grew in part through acquisitions in areas such as HR analytics and learning, and its platform layer has been opened to partners through SAP Cloud Platform so they can build their own applications on it. It is aimed at organisations that want to run HR processes in a single cloud environment.
SAP SE is headquartered in Walldorf, Germany. SuccessFactors itself was founded in California and is a subsidiary of SAP SE based in South San Francisco. SAP's audit reports list data centres in Amsterdam, Frankfurt, St. Leon-Rot and Zurich, alongside sites in the United States and other regions, and note that services may be relocated. The software is not open source. A European organisation should confirm in its contract which data centre hosts its tenant.