EU Sovereignty Score
EU sovereignHealthcareHeadquarters: AT

Symptoma: sovereignty score and 8 European alternatives

Symptoma is an Austrian digital health company whose AI symptom checker is a chatbot that asks follow-up questions to narrow down the possible causes of a complaint. Doctors use the tool, and patients can also access it directly. According to the company's chief executive, the underlying AI software has been developed over about fifteen years of research and development.

Symptoma GmbH has its seat in Vienna, Austria. Its shareholders are individuals, so no non-EU parent company is recorded. Its operating locations are described differently across sources, including Vienna, Attersee and Salzburg. For a European organisation, the company is established in the EU and the governing law is Austrian and European. Before use with personal health data, the hosting location of the service and a GDPR commitment should be requested from the vendor directly.

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Sovereignty score
71 / 1000 = high exposure
100 = sovereign
  • Jurisdiction SOV-2100
    Headquartered in the EU: European law applies
  • Data residency SOV-3100
    EU-only hosting
  • Cryptographic key sovereignty SOV-360
    Key management with a European vendor
  • Freedom from lock-in SOV-640
    Closed source: switching requires data migration
  • Source & runtime sovereignty SOV-4 · SOV-655
    Closed source, runtime with the vendor

SOV codes: the matching objective in the European Commission's Cloud Sovereignty Framework. Official source

How the score is calculated

Facts and evidence

Last checked October 12, 2026
Headquarters
AT (EU)Verified by hand
Sovereignty model
Vendor-hosted (EU)Verified by hand
Data hosting
EUVerified by hand
Open-source
NoVerified by hand
GDPR-compliant
NoVendor-stated
Category
Healthcare
Type
Product
Website
symptoma.com ↗

How we verify · Something wrong? Suggest a correction

Top EU-based & GDPR-compliant alternatives to Symptoma

The European alternatives to Symptoma come from our knowledge base of over 8,000 vendors. We only list vendors headquartered in the EU or the EEA; fully European-owned vendors rank before vendors with a foreign owner. For each alternative you see the country, the open-source status and a short description.

Score per alternative: 0 = high exposure, 100 = sovereign

79 European Healthcare vendors are in the catalogue. View the whole category · Submit an alternative · View category on the map

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Why digital sovereignty matters with Symptoma

Symptoma is headquartered in AT and therefore falls under European law: the GDPR, NIS2 and the Data Act. No foreign legislation can compel access to your data.

Data is hosted exclusively in the EU, so Symptoma scores best on data residency.

Symptoma is closed source and hosted by the vendor. The encryption keys and the runtime sit with the vendor and switching requires data migration. Ask about bring-your-own-key, export options and open standards.

What this means for your organisation depends on your whole stack and context. The free assessment weighs Symptoma together with your other vendors and gives a total score, a heatmap and the main risk drivers.

Frequently asked questions

What is the best European alternative to Symptoma?

It depends on your use case. Strong EU alternatives to Symptoma include Ada Health, Agfa HealthCare and Aiforia. On this page you can compare 8 EU alternatives by jurisdiction, data residency and open-source status.

Are there open-source alternatives to Symptoma?

Our list of EU alternatives to Symptoma is mostly commercial options. Browse the category on the map for open-source choices.

Is Symptoma GDPR-compliant and where is the data hosted?

Symptoma is headquartered in AT (EU) and hosts data in EU. That makes Symptoma an EU-sovereign choice in its own right; the EU alternatives on this page are comparable European tools.

Details and sources

Verified by handHeadquarters, owner, hosting locations and licence have been checked by us against public sources. Free of charge and for every vendor, not a paid label. Nothing in this knowledge base is taken over automatically. Last checked on October 12, 2026.

Sources

Public sources used in the latest check of this record.

Compliance evidence

The links below point to the vendor's own public documents. We only record what we found: a missing link means "not found publicly", not "not compliant".

No public compliance evidence has been recorded for this vendor yet. Do you know its DPA or subprocessor list? Something wrong? Suggest a correction

Digital sovereignty in Healthcare

Healthcare: Healthcare — medical imaging, PACS, clinical systems. In this category the choice of vendor determines who has legal access to your data, where that data lives and how easily you can switch later.

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8 European alternatives to Symptoma — GDPR-compliant & EU-hosted · EU Sovereignty Score