Writer is an enterprise AI platform for building and running AI agents, aimed at marketing, sales and support teams. The WRITER Agent carries out a described task from start to finish. It adds reusable workflows (playbooks), connectors to tools such as Salesforce, Snowflake and Microsoft 365, a knowledge graph, guardrails and observability. Developers use AI Studio, APIs and SDKs with Writer's own Palmyra language models. Writer is delivered as a cloud service and is also available in Slack and Teams.
WRITER Inc. is headquartered in San Francisco, United States. According to its privacy policy, data may be stored in countries where Writer and its providers operate, including the US; for EU users, Writer relies on the EU-US Data Privacy Framework. Its subprocessor list shows AWS and Google in the US and EU, without stating whether customer data is held in the EU by default. The software is not open source. European organisations should have the data location fixed contractually.