11 open-source ITSM vendors
Open-source software for ITSM that you can self-host, with auditable source code — regardless of the developer's headquarters.
- vendors scored
- 11
- European
- 9
- foreign-owned
- 1
- last checked
- 11 October 2026
Vendors, scored
Score per vendor: 0 = high exposure, 100 = sovereign
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- Sovereignty score 94 out of 100CMDBuildItaly · Self-hosted / open sourceOpen-source CMDB and asset management platform (AGPL-3.0) from PAT srl (Tecnoteca brand), Italy.
- Sovereignty score 94 out of 100Combodo iTopFrance · EU sovereignFrench open-source ITSM platform with CMDB and incident management
- Sovereignty score 94 out of 100GLPIFrance · EU sovereignFrench ITSM/asset OSS.
- Sovereignty score 94 out of 100i-doitGermany · EU sovereign · owner in NetherlandsGerman CMDB.
- Sovereignty score 94 out of 100iTopFrance · EU sovereignSelf-host ITSM/CMDB (EU-hostable).
- Sovereignty score 94 out of 100OtoboGermany · Self-hosted / open sourceOpen-source ITSM and help-desk platform by Rother OSS GmbH (Leiblfing, Bavaria), an active fork of OTRS Community Edition with modern feature development
- Sovereignty score 94 out of 100Request TrackerGermany · EU sovereignopen-source ticketing and issue tracking system for IT teams
- Sovereignty score 94 out of 100ZammadGermany · EU sovereignGerman helpdesk; self-host.
- Sovereignty score 94 out of 100ZnunyGermany · Self-hosted / open sourceOpen-source ITSM platform, community fork of OTRS from Germany
- Sovereignty score 71 out of 100osTicketUnited States · Self-hosted / open sourceOpen-source helpdesk and ticketing system by Enhancesoft LLC (US), self-hostable.
- Sovereignty score 71 out of 100Snipe-ITUnited States · Self-hosted / open sourceOpen-source IT asset management (AGPL-3.0) from Grokability, Inc. (San Diego); self-hosted or as a hosted service
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