i-doit is a web-based solution for IT documentation and configuration management. Its CMDB records assets and their dependencies, such as hardware, software, cloud resources, contracts and locations, and supports impact analysis. It can also manage incidents, service requests and workflows linked to CMDB items. Through add-ons and an API it connects to discovery, monitoring, service desk, directory and ERP systems. i-doit can be installed on-premises or used in the cloud. Alongside the commercial edition there is a free open-source edition, i-doit open.
i-doit GmbH is headquartered in Düsseldorf, Germany. Since February 2022 the Dutch private equity investor Main Capital Partners has held an investment in the business. For on-premises installations, data stays on infrastructure the organisation controls. For the cloud option, the vendor's public pages consulted do not name a hosting country, so ask for it explicitly. The open-source edition allows European organisations to inspect and run the software themselves.