EU Sovereignty Score
EU sovereignITSMHeadquarters: DE

Matrix42: sovereignty score and 8 European alternatives

Matrix42 is a software vendor for service management. Its portfolio covers IT and enterprise service management, software asset management, SaaS management, IT asset management, unified endpoint management, identity governance and administration, remote assistance and endpoint data protection, together with an AI layer for intelligent service management. Customers can choose cloud, private cloud or on-premises deployment. Since 2024 the portfolio also includes the Finnish vendor Efecte, which Matrix42 acquired.

Matrix42 is a German company; its press releases are datelined Frankfurt, and the investment firm Corten Capital is named as its owner. The company states that its software is built, hosted and supported in Europe and that customers can pick a hosting model that fits EU and sector data regulations; the pages consulted do not name data centres or providers. The software is proprietary. European organisations should have the hosting location and sub-processors for their chosen deployment confirmed in the contract.

See the 8 European alternatives ↓Assess your stack with Matrix42 pre-selected
Sovereignty score
71 / 1000 = high exposure
100 = sovereign
  • Jurisdiction SOV-2100
    Headquartered in the EU: European law applies
  • Data residency SOV-3100
    EU-only hosting
  • Cryptographic key sovereignty SOV-360
    Key management with a European vendor
  • Freedom from lock-in SOV-640
    Closed source: switching requires data migration
  • Source & runtime sovereignty SOV-4 · SOV-655
    Closed source, runtime with the vendor

SOV codes: the matching objective in the European Commission's Cloud Sovereignty Framework. Official source

How the score is calculated

Facts and evidence

Last checked July 2, 2026
HeadquartersDE (EU)Verified by hand
Sovereignty modelVendor-hosted (EU)Verified by hand
Data hostingEUVerified by hand
Open-sourceNoVerified by hand
GDPR-compliantYesVendor-stated
Compliance documents4 published, see belowVendor-stated
Hosting signalCLOUDFLARESPECTRUM - Cloudflare London, LLC, US (US)Technically measured
CategoryITSM
TypeProduct
Websitematrix42.com ↗

The hosting signal shows the network that serves the vendor's website, often a CDN, and not necessarily where the service or your data is hosted. How we verify · Something wrong? Suggest a correction

Top EU-based & GDPR-compliant alternatives to Matrix42

The European alternatives to Matrix42 come from our knowledge base of over 6,200 vendors. We only list vendors headquartered in the EU or the EEA; fully European-owned vendors rank before vendors with a foreign owner. For each alternative you see the country, the open-source status and a short description.

Score per alternative: 0 = high exposure, 100 = sovereign

25 European ITSM vendors are in the catalogue. View the whole category · Submit an alternative · View category on the map

Is Matrix42 one of many dependencies?

Score your whole stack in about three minutes. Free, no account needed.

Assess your stack →View a sample report (opens in a new tab)

Why digital sovereignty matters with Matrix42

Matrix42 is headquartered in DE and therefore falls under European law: the GDPR, NIS2 and the Data Act. No foreign legislation can compel access to your data.

Data is hosted exclusively in the EU, so Matrix42 scores best on data residency.

Matrix42 is closed source and hosted by the vendor. The encryption keys and the runtime sit with the vendor and switching requires data migration. Ask about bring-your-own-key, export options and open standards.

What this means for your organisation depends on your whole stack and context. The free assessment weighs Matrix42 together with your other vendors and gives a total score, a heatmap and the main risk drivers.

Frequently asked questions

What is the best European alternative to Matrix42?

It depends on your use case. Strong EU alternatives to Matrix42 include Ardoq, Axxerion (Spacewell Workplace) and ADOIT. On this page you can compare 8 EU alternatives by jurisdiction, data residency and open-source status.

Are there open-source alternatives to Matrix42?

Yes. Open-source EU alternatives to Matrix42 include CMDBuild and Combodo iTop. These keep your data fully under your own control and let you self-host if you want to.

Is Matrix42 GDPR-compliant and where is the data hosted?

Matrix42 is headquartered in DE (EU) and hosts data in EU. That makes Matrix42 an EU-sovereign choice in its own right; the EU alternatives on this page are comparable European tools.

Details and sources

Verified by handHeadquarters, owner, hosting locations and licence have been checked by us against public sources. Free of charge and for every vendor, not a paid label. Nothing in this knowledge base is taken over automatically. Last checked on July 2, 2026.

Sources

This record was checked via the vendor's website and legal notice during the full audit of June and July 2026. Source links have been recorded per record since 20 September 2026.

Compliance evidence

The links below point to the vendor's own public documents. We only record what we found: a missing link means "not found publicly", not "not compliant".

Data Processing Agreement (DPA)
matrix42.com/en/cost-and-compliance?hsLang=en
Subprocessor list
matrix42.com/en/privacy-policy?hsLang=en
Security page / trust center
matrix42.com/en/cost-and-compliance?hsLang=en
EU hosting documented
matrix42.com/en/cost-and-compliance?hsLang=en

Provenance of the links above:Vendor-stated

Links checked on September 21, 2026.

Digital sovereignty in ITSM

ITSM: IT Service Management — ticketing, CMDB, asset management. In this category the choice of vendor determines who has legal access to your data, where that data lives and how easily you can switch later.

Also in this category

See all →
Open in the alternatives dashboardMissing a vendor? Submit itAre you this vendor? You can also advertise on the ITSM page — with no effect on your score
8 European alternatives to Matrix42 — GDPR-compliant & EU-hosted · EU Sovereignty Score