EU sovereignITSMHeadquarters: FR

Combodo iTop: sovereignty score and 8 European alternatives

iTop is an open-source, web-based IT service management and CMDB platform developed by the French company Combodo. It includes a service catalogue, request and incident management, problem and change management, a configuration database showing dependencies and relationships, SLA tracking and analytics, project and release management and automation of repetitive tasks. A low-code designer and integrations with external tools allow customisation, and add-ons extend it. iTop follows ITIL. It is available as SaaS from Combodo and as an on-premise installation; the community edition can be downloaded from GitHub. Combodo also offers support, consultancy and training.

iTop is released under the AGPL-3.0 licence, so organisations can inspect the code and run it on their own infrastructure. Combodo is a French SAS based in Échirolles, France. According to its legal notice, the website is hosted by WP Engine in the United States; the notice does not say where the iTop SaaS is hosted. Self-hosting therefore gives the most control over data location. For the SaaS, ask in writing about the hosting location and sub-processors.

See the 8 European alternatives ↓Assess your stack with Combodo iTop pre-selected

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Sovereignty score

94 / 1000 = high exposure
100 = sovereign

Jurisdiction SOV-2100
Headquartered in the EU: European law applies
Data residency SOV-3100
EU-only hosting
Cryptographic key sovereignty SOV-390
Self-hostable: encryption keys under your own control
Freedom from lock-in SOV-680
Open source: low switching costs
Source & runtime sovereignty SOV-4 · SOV-6100
Source code auditable, forkable and self-hostable

SOV codes: the matching objective in the European Commission's Cloud Sovereignty Framework. Official source

How the score is calculated

Facts and evidence

Last checked October 1, 2026

Headquarters	FR (EU)Verified by hand
Sovereignty model	Vendor-hosted (EU)Verified by hand
Data hosting	EUVerified by hand
Open-source	YesVerified by hand
GDPR-compliant	YesVendor-stated
Compliance documents	1 published, see belowVendor-stated
Hosting signal	CLOUDFLARESPECTRUM - Cloudflare London, LLC, US (US)Technically measured
Category	ITSM
Type	Product
Website	combodo.com ↗

The hosting signal shows the network that serves the vendor's website, often a CDN, and not necessarily where the service or your data is hosted. How we verify · Something wrong? Suggest a correction

Top EU-based & GDPR-compliant alternatives to Combodo iTop

The European alternatives to Combodo iTop come from our knowledge base of over 6,800 vendors. We only list vendors headquartered in the EU or the EEA; fully European-owned vendors rank before vendors with a foreign owner. For each alternative you see the country, the open-source status and a short description.

Score per alternative: 0 = high exposure, 100 = sovereign

25 European ITSM vendors are in the catalogue. View the whole category · Submit an alternative · View category on the map

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Why digital sovereignty matters with Combodo iTop

Combodo iTop is headquartered in FR and therefore falls under European law: the GDPR, NIS2 and the Data Act. No foreign legislation can compel access to your data.

Data is hosted exclusively in the EU, so Combodo iTop scores best on data residency.

Combodo iTop is open source. You can audit the source code, self-host the software and keep the encryption keys under your own control. Switching is easier because data and software are not tied to a single party.

What this means for your organisation depends on your whole stack and context. The free assessment weighs Combodo iTop together with your other vendors and gives a total score, a heatmap and the main risk drivers.

Frequently asked questions

What is the best European alternative to Combodo iTop?

It depends on your use case. Strong EU alternatives to Combodo iTop include Ardoq, Axxerion (Spacewell Workplace) and ADOIT. On this page you can compare 8 EU alternatives by jurisdiction, data residency and open-source status.

Are there open-source alternatives to Combodo iTop?

Yes. Open-source EU alternatives to Combodo iTop include CMDBuild. These keep your data fully under your own control and let you self-host if you want to.

Is Combodo iTop GDPR-compliant and where is the data hosted?

Combodo iTop is headquartered in FR (EU) and hosts data in EU. It is also open-source, so you can self-host it. That makes Combodo iTop an EU-sovereign choice in its own right; the EU alternatives on this page are comparable European tools.

Details and sources

Verified by handHeadquarters, owner, hosting locations and licence have been checked by us against public sources. Free of charge and for every vendor, not a paid label. Nothing in this knowledge base is taken over automatically. Last checked on October 1, 2026.

Sources

Public sources used in the latest check of this record.

Compliance evidence

The links below point to the vendor's own public documents. We only record what we found: a missing link means "not found publicly", not "not compliant".

Security page / trust center: combodo.com/en/legal

Provenance of the links above:Vendor-stated

Links checked on September 21, 2026.

Digital sovereignty in ITSM

ITSM: IT Service Management — ticketing, CMDB, asset management. In this category the choice of vendor determines who has legal access to your data, where that data lives and how easily you can switch later.

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