AddSearch is a cloud-based site search service for websites and web shops. It offers keyword search, AI Answers that respond from the site's own content with source references, and AI Conversations for follow-up questions. You tune results with synonyms, personalisation, pinned results, promotions and ranking rules, and the service adds recommendations and search analytics that work without cookies. Content is indexed through a crawler or an API, there are native apps for WordPress and Shopify, and the service works with any CMS. Implementation can use a ready-made widget or a custom integration.
AddSearch Oy is headquartered in Espoo, Finland, so it is based in the EU. The company states that it is SOC 2 certified. Its website does not state where search data is hosted, so European organisations should confirm the hosting region and sub-processors in the data processing agreement. AddSearch is delivered as a proprietary cloud service and is not open source.