Cludo is a site search platform that uses AI to interpret visitor intent instead of only matching keywords. Add-ons include AI Summary, which draws answers from the organisation's own content, AI Chat, and AI Mode, a full-screen conversational search experience. It also supports enterprise search across multiple content sources and offers analytics about what visitors look for. Cludo's team can handle implementation, or developers can integrate it through plug-and-play options or APIs. Customers can define which data fields are anonymised.
Cludo ApS is headquartered in Copenhagen, Denmark, with a North American office in Minneapolis. According to its compliance page, customers choose between EU and US hosting, and data stays in the selected region. Cludo says it follows GDPR and that its internal controls are audited under ISAE 3402 and ISAE 3000; these are the vendor's own statements. European organisations should therefore select the EU region explicitly and check sub-processors in the data processing agreement. Cludo is a proprietary cloud service and not open source.