Luigi's Box is a search and product-discovery suite for online shops. It includes AI-assisted site search with autocomplete and typo correction, a product recommender, ordering of products on category pages, a shopping assistant, a conversational agent and analytics on visitor behaviour. Merchants connect the cloud service through integrations with platforms such as Shopify, WooCommerce, Magento and Shopware, or with a custom technology stack. The vendor can guide the implementation.
Luigi's Box, s.r.o. is based in Bratislava, Slovakia, which is within the EU. Its privacy policy states that the company does not provide personal data to countries outside the EU or EEA, and relies on an adequacy decision or other appropriate safeguards where service providers outside the EEA are involved. The policy names no hosting provider or region, so a European organisation should ask about hosting and subprocessors when agreeing the data processing terms. The product is proprietary software, not open source.