Empolis Industrial Knowledge is software for knowledge management and search in industrial companies. It combines knowledge extraction, AI-based search and the conversion of video content into searchable knowledge, and is provided role-based to employees, customers and partners. The vendor describes the product as an AI-based software-as-a-service offering.
Empolis Information Management GmbH is headquartered in Kaiserslautern, Germany, and has been part of the proALPHA Group, based in Weilerbach, Germany, since 2022. No foreign parent company has therefore been identified. The website does not state where customer data is hosted, and the page reviewed contains no GDPR statement. A European organisation considering the SaaS offering should request the hosting location, the list of sub-processors and a data processing agreement before signing. Because both the company and its parent are German, EU law applies to the vendor, but that does not replace contractual safeguards for the hosting location.