Appian is a commercial process-orchestration platform that describes itself as AI-powered. Organisations use it to coordinate AI agents, systems and people from one environment. The platform covers low-code application development, a data fabric that connects data across systems, process automation (RPA, intelligent document processing, API integration and BPM), process intelligence and case management. Packaged solutions exist for areas such as contract lifecycle management, finance operations and insurance claims. Appian is delivered as Appian Cloud, which runs on Amazon Web Services.
Appian is headquartered in McLean, Virginia (US) and is listed on Nasdaq. As a US company it can be subject to US law, including when data is held in Europe. Customers can choose European cloud regions, including Frankfurt, Ireland, Paris, Stockholm, Milan and Zurich, as well as London. The source code is not open. For a European organisation, it is sensible to record in the contract where data, backups and AI processing take place.