Benchmark Email is email marketing software with an email builder, templates, sign-up forms, contact management, reporting, integrations and an API. It is delivered as software as a service.
The product is owned by Polaris Software, a US company with an address in St. Louis, Missouri. The privacy policy says data may be stored in hosting regions worldwide without naming them. The data processing addendum lists Amazon Web Services in the USA and Japan, and Google in the USA, for hosting and storage, and states that personal data may be processed anywhere in the world. Benchmark offers a data processing addendum with Standard Contractual Clauses "where applicable". As a US provider it is subject to US jurisdiction, including the CLOUD Act. European organisations should check which processing locations apply to their data.