Lead Gen & CRM by Constant Contact is a lead-generation, marketing-automation and CRM platform, formerly known as SharpSpring. It offers lead scoring, CRM tools, marketing tools, analytics, and AI-assisted automation. Constant Contact positions it alongside its email product: according to the company, Lead Gen & CRM suits sales teams that manage pipelines and accounts. It is delivered as a cloud service (SaaS). The SharpSpring name remains visible for now in billing, API code and third-party integrations.
Constant Contact is headquartered in Waltham, Massachusetts, in the United States, and is owned by the US investors Clearlake Capital and Siris Capital; it acquired SharpSpring in 2021. The vendor does not publish hosting regions for this product and mentions no EU hosting option. The product is proprietary and cannot be self-hosted. A European organisation should ask the vendor where data is stored and how transfers to the US and exposure to US law are handled.