Encharge is a marketing automation platform for email campaigns and automated customer journeys. According to its help centre, it includes flows built from steps, management of people and objects (such as company records) with segmentation, sending of emails and broadcasts, and integrations with other apps, including HubSpot. It is a web-based cloud service (SaaS).
Encharge's privacy policy names PXCH Holding I, LLC as owner and data controller, with an address in Miami, Florida, in the United States. A directory of European alternatives, by contrast, lists Encharge as a Bulgarian company; that claim does not come from Encharge itself. According to its GDPR page, Encharge hosts all app data in an AWS data centre in Ireland. For some accounts, email sending runs through Twilio SendGrid, which Encharge says is located in the US; customers can ask to avoid this. A Data Processing Agreement is available. The product is proprietary and cannot be self-hosted. A European organisation should review the ownership structure and the sub-processor list.