filmfriend is a streaming service for films, series and documentaries that public libraries make available to their members. Users sign in with their library card number and the password issued by the library, without a separate filmfriend user account. The service is available in a web browser and through apps. The films are copy-protected, so playback requires a key request to the licence server of a third party.
The service is operated by filmwerte GmbH in Potsdam, and the imprint states that filmwerte is part of Via Unita Software GmbH. The privacy policy is written under the GDPR. The DRM licence servers of Intertrust Technologies are located in the United States and receive the user's IP address. The privacy policy does not state where the platform itself is hosted. For a European library or organisation, the German operator and a GDPR-based policy are the relevant reference points, while the US licence server is the point to check before use.