gentesty is a service for automated end-to-end testing of chatbots and voicebots. Teams define real user journeys with the bot's expected answers. gentesty then runs the whole conversation, by chat or by calling the voicebot, and compares actual and expected messages for exact and semantic equality. It detects quality drift after changes to prompts, model or provider and gives a go/no-go result per release. As a quality gate it fits into CI/CD pipelines. Named integrations are Vapi, Kore.ai and Dialogflow, and custom bots can be connected. It targets teams with business-critical conversational AI and SaaS providers running several bot tenants.
gentesty is offered by b-nova Schweiz GmbH, a software engineering company in Basel, Switzerland. The product page names no parent company, hosting location or data-processing details, so ask the vendor, since test conversations may contain business data. Switzerland is not an EU member but an EFTA country with an EU adequacy decision.