IBM Process Mining & RPA combines two IBM products. IBM Robotic Process Automation builds and runs software bots for repetitive back-office tasks, with AI-assisted bot building and a dashboard for bot management. IBM Process Mining analyses business data to show how workflows actually run, with simulation and what-if analysis, segregation-of-duties analysis, alerting and automatic generation of RPA bots. Together they cover both discovering and automating processes.
IBM is headquartered in the United States and the products are not open source. IBM Process Mining is offered as a SaaS service hosted on Amazon Web Services, or as an on-premises deployment on Red Hat OpenShift. The product pages consulted do not state hosting regions, so European organisations should ask IBM for written confirmation of where data is processed. As a US company, IBM is subject to US jurisdiction, including the CLOUD Act, regardless of where data is stored. With the on-premises option, data stays in your own environment.