Keap is a CRM and marketing automation platform for small businesses. It combines contact management, a sales pipeline, email and text-message marketing, landing pages and forms, appointment scheduling, invoicing and reporting. Users build automations by drag and drop from prebuilt templates and connect Keap to other business apps. Keap is delivered as a cloud service that users log in to, supported by implementation and data-migration services.
Keap is a brand of Thryv, Inc., headquartered in Grapevine, Texas, in the United States. According to Thryv's privacy policy, all information is stored in the United States or Australia. Keap's data-protection FAQ describes personal data flowing from the UK and the EEA to the US, relying on Standard Contractual Clauses in its Data Processing Addendum. The vendor mentions no EU hosting option. The product is proprietary and cannot be self-hosted. A European organisation should assess the transfer of contact data to the US, the exposure of a US provider to US law, and the sub-processor list before using it.