Non-EU vendorRemote Desktop & SupportHeadquarters: US

LogMeIn Resolve: sovereignty score and 8 European alternatives

LogMeIn Resolve is an IT management and remote support platform from GoTo, also marketed as GoTo Resolve. Its product page describes unified endpoint management, remote monitoring, unattended remote access, IT asset management and helpdesk tools for IT teams. The product is part of GoTo's product family.

GoTo is headquartered in Boston, Massachusetts, and has been owned by US private equity investors since its 2020 take-private transaction, reported as Francisco Partners and an affiliate of Elliott Management. For a European organisation, US legal access regimes such as the CLOUD Act can therefore apply to the provider. GoTo describes an EU data residency option for customer content, with exclusions for certain data such as billing and support records, and its transfer terms cover transfers outside the EU. Customers should confirm the residency setting and the data processing agreement before rollout.

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Sovereignty score

27 / 1000 = high exposure
100 = sovereign

Jurisdiction SOV-210
Headquartered in the US: CLOUD Act and FISA 702
Data residency SOV-350
Hosting inside and outside Europe (EU, US)
Cryptographic key sovereignty SOV-320
Key management with a non-European vendor
Freedom from lock-in SOV-640
Closed source: switching requires data migration
Source & runtime sovereignty SOV-4 · SOV-615
Closed source, runtime with the vendor

SOV codes: the matching objective in the European Commission's Cloud Sovereignty Framework. Official source

How the score is calculated

Facts and evidence

Last checked October 10, 2026

Headquarters	US (US)Verified by hand
EU adequacy decision	Only for companies individually certified under the EU-US Data Privacy FrameworkVerified by hand
Sovereignty model	Vendor-hosted (non-EU)Verified by hand
Data hosting	EU, USVerified by hand
Open-source	NoVerified by hand
GDPR-compliant	YesVendor-stated
Category	Remote Desktop & Support
Type	Product
Website	logmein.com ↗

How we verify · Something wrong? Suggest a correction

Top EU-based & GDPR-compliant alternatives to LogMeIn Resolve

The European alternatives to LogMeIn Resolve come from our knowledge base of over 6,800 vendors. We only list vendors headquartered in the EU or the EEA; fully European-owned vendors rank before vendors with a foreign owner. For each alternative you see the country, the open-source status and a short description.

Score per alternative: 0 = high exposure, 100 = sovereign

18 European Remote Desktop & Support vendors are in the catalogue. View the whole category · Submit an alternative · View category on the map

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Why digital sovereignty matters with LogMeIn Resolve

LogMeIn Resolve is headquartered in the United States. US vendors fall under the CLOUD Act and FISA 702: US authorities can compel access to data, even when that data sits in a European data centre. That is the core of the jurisdictional exposure in our model.

LogMeIn Resolve hosts data in EU, US. Exactly what stays within the EU — and what does not — is defined by the vendor's data processing agreement and sub-processor list, not by a setting you control yourself; check those documents for the precise scope, including backups, logs and support access.

LogMeIn Resolve is closed source and hosted by the vendor. The encryption keys and the runtime sit with the vendor and switching requires data migration. Ask about bring-your-own-key, export options and open standards.

What this means for your organisation depends on your whole stack and context. The free assessment weighs LogMeIn Resolve together with your other vendors and gives a total score, a heatmap and the main risk drivers.

Frequently asked questions

What is the best European alternative to LogMeIn Resolve?

It depends on your use case. Strong EU alternatives to LogMeIn Resolve include AnyDesk, DWService and FastViewer. On this page you can compare 8 EU alternatives by jurisdiction, data residency and open-source status.

Are there open-source alternatives to LogMeIn Resolve?

Yes. Open-source EU alternatives to LogMeIn Resolve include DWService. These keep your data fully under your own control and let you self-host if you want to.

Is LogMeIn Resolve GDPR-compliant and where is the data hosted?

LogMeIn Resolve is headquartered in US and hosts data in EU, US. The vendor states it is GDPR-compliant, but the data falls under non-EU jurisdiction. For full EU data residency the EU alternatives on this page usually offer more certainty.

Details and sources

Verified by handHeadquarters, owner, hosting locations and licence have been checked by us against public sources. Free of charge and for every vendor, not a paid label. Nothing in this knowledge base is taken over automatically. Last checked on October 10, 2026.

Sources

Public sources used in the latest check of this record.

Compliance evidence

The links below point to the vendor's own public documents. We only record what we found: a missing link means "not found publicly", not "not compliant".

No public compliance evidence has been recorded for this vendor yet. Do you know its DPA or subprocessor list? Something wrong? Suggest a correction

Digital sovereignty in Remote Desktop & Support

Remote Desktop & Support: Remote access, remote support and screen sharing. In this category the choice of vendor determines who has legal access to your data, where that data lives and how easily you can switch later.

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