Loops is an email sending platform for SaaS teams that combines marketing, product and transactional email in one product. Teams build lifecycle workflows such as onboarding, activation, upgrade and win-back sequences with triggers, branching and audience filters. Brand themes and components apply to every email, and contacts are kept in sync with product data so that segments update as contact properties change. Developers use an API and an npm package to create contacts and send events, and integrations include Stripe, Supabase, Clerk, Segment and Zapier. It is delivered as a hosted SaaS service.
Loops is operated by Astrodon Corporation, a United States company with a mailing address in Oregon. According to its privacy policy, data of users outside the US is transferred to and processed in the United States, and the policy does not name a specific data region. The company states that it complies with the EU-U.S. Data Privacy Framework and offers a data processing agreement. Because the operator is a US company, it falls under US jurisdiction. The service is not open source.