LDAP Tool Box Service Desk is a web application for support teams who need to manage accounts in an LDAP directory and check their status, for example whether an account is locked, expired or invalid. The application works with standard LDAPv3 servers and with Active Directory. A helpdesk agent can look up a user account and assess its state without working directly in the directory. The software is delivered as packages for Debian and Red Hat or as a Docker image, and its documentation is published on Read the Docs.
Service Desk is part of the LDAP Tool Box project, a set of tools for LDAP administrators. The project website is hosted by Worteks, a company based in Paris, France. According to the project website, Service Desk received the OW2Con Technology Award in 2025. The source code is on GitHub under the GPL-3.0. You install the application on your own server next to your own directory, so account data stays within your own infrastructure. The pages consulted mention no hosted service run by the project.