MailPace is a transactional email service for developers and applications. It offers an HTTP API and an SMTP endpoint for sending, inbound email converted into JSON webhooks, and webhooks that report delivery status. The service is delivered as hosted software, and according to the vendor it does not track opens or clicks. Customers connect to MailPace through its API or SMTP settings and install no software.
According to its service privacy policy, MailPace is operated by OhMySMTP Ltd, a company incorporated in England and Wales, so the operator is established outside the EU. The vendor states that all customer data is hosted in the European Union. The privacy policy names European infrastructure providers and German off-site backups. A UK-based hosting sub-processor, whose server location is not stated, and a UK-based payment provider are also listed. The product is not described as open source. For a European organisation, the main points to assess are the UK-based operator and the chain of sub-processors.