Manago AI, until recently known as SALESmanago, is a customer data and marketing automation platform aimed at eCommerce. It combines a customer data platform with marketing automation, personalisation and product recommendations, and reaches customers by email, SMS, WhatsApp and on-site messages. According to the vendor, marketers can work through an AI interface driven by prompts. Ready-made integrations, APIs and MCP are available. The service is delivered as SaaS.
Manago AI is provided by Benhauer sp. z o.o., based in Kraków, Poland, and belongs to a group that also includes Leadoo AI and Thulium AI. According to its GDPR page, the data centres holding customer data are located in Poland, within the EEA, and as a rule the provider does not use third-party service providers. The vendor names no owner outside the EU. The software is not open source. For European organisations this means a vendor and a data location inside the EU, with the data processing agreement contained in the main services agreement (MSA).